Sorry! We don't do cancellations! Orders are considered final. However, if we have not processed (different from shipped) your order yet, we may or may not be able to change it. We usually allow a minimum of twelve hours before shipping out products. Please contact us at info@casesthetics.shop as soon as possible with your reasons for change or cancellation and we may be able to provide a solution (e.g. redelivery to new address, change of color, etc.).